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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  You may return most new, unopened items sold and fulfilled by within 14 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.  For returns not due to an error on our part, a refund of the purchase price, excluding the shipping/handling costs, will be made within 14 days after receiving the merchandise in the same condition in which it was shipped.

All return packages are to be fully insured. 

You must contact us of any return in order to receive a return goods authorization.  Returns that are sent without a return goods authorization will cause delays in issuing a refund.

For items damaged in shipping, we will assist you with filing a claim with the carrier.

For items with manufacturer defects or quality issues:

- An exact replacement for the defective item will be sent to the customer at no charge.
- A call tag or other return shipping label will be provided at no charge to the customer in order to return the defective item.
- If the defective item is not received back within 10 days of issuing the call tag/return shipping label, then the customer will be billed for the replacement items plus the cost of shipping and handling if applicable.
- If the customer opts not to accept the exact replacement, the customer is eligible to receive a full refund.

When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.


Free Ground Shipping On Online Orders Over $150
(Shipping within CONUS. A shipping charge will apply to shipments going to APO/FPO, HI, and AK addresses.)